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PayPal - Chargeback Scam

16
Nov

I have recently been selling a lot of things on eBay to make some extra cash in these hard economic times. I have been selling expensive Dell Laptops. But I must warn you when you are selling expensive items on eBay such as laptops, please be cautious of who you sell to. Please be cautious of people who would rather pay the full price instead of intelligently bidding on your item. Especially when your item is about to end and no one has bid on it why would you use buy it now for? A scammer will be in a hurry to purchase your item. Please be aware of this tactic also be aware if the person sends you extra money that you did not request. If they send you money without first discussing with you the reason why they are sending this, be weary. Also if they refuse to make contact with you using the ebay message system. They are avoiding leaving any marks on the internet. Force the buyer to use the ebay message system for communication. Try not to communicate using your personal email address.

Most importantly do not send to other addresses listed from the buyers PayPal account you will not be protected under seller protection from PayPal and you will be out of both money and item. This is called a chargeback scam. I have had to educate myself since I have been selling a lot more online. A chargeback scam is a scam where a person will use a person PayPal account which has been compromised. Then they will use this person account to buy things on eBay. But the trick is that they will ask you to send it to another address then listed on the PayPal account. Now I know if you have done business in the earlier days of eBay you will not see a problem with this. However in these times it is a major indicator that they are trying to scam you. DON’T FALL FOR IT. These scams are rampant on eBay and are trying to defraud hard working sellers. eBay should definitely do more about protecting people and educating people. So should PayPal since they work so closely together.

Make a strong seller policy and list it on your eBay auction page this will let the scammer know that you are serious and are aware of their schemes. This will not stop a scammer though; they will still pay for you item making you believe they are legitimate customers. Stay calm it’s better to just refund them the money back and relist the item if you feel that this person is trying to scam you. Go to the eBay resolution center and get your final value fee back. It takes a while but you will get your final value fee back. I have had to do this at least a dozen times (crazy right) before a legitimate customer came along and bought the laptop. It’s better to pay the re-listing fee then to lose out on everything. I didn’t know selling on eBay would be such a nightmare; it has become a battle of the wits. Goodguys vs Scammers.

So to reiterate signs to look out for

* Too quick to buy from you with out intelligently bidding.
* Let scammer know you are on to them by making a strong seller policy clearly listed on your auction page. Make it in big red letters if you wish.
* Buyer makes extraordinary demands when your policy is clearly listed on your page.
* Buyer refuses to use ebay message system to communicate.
* Buyer wants you to send to another address than whats listed on the paypal account.
* Knowing what the Chargeback Scam is. They will report the payment as fraud and leave you with no money and no product.
* Also pay a close look at the buyers history. If they have comments from only one seller, over and over and over again then something is definitely funny.
* Go to eBay’s resolution center and go to PayPal’s resolution center to get more information and educate your self so you can be a smarter seller

Now that you have been educated the right way happy selling and happy holidays.

2 Responses to “PayPal - Chargeback Scam”

  1. Steven Wong Says:

    Yes, it is quite important that you set your rules when accepting payment via paypal. In fact, there are many fraud cases happen and the latest one is sending you email to inform your account has being limited access. I have wrote the review on this latest paypal fraud tactic and thoughts of sharing with you and your readers.

  2. encript Says:

    This was very informative and will work well in serving the public with knowledge needed to be safe online.

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